In line with the NHS Five Year Forward View, Paperless 2020 presents a real opportunity to steer management information toward innovative technologies and information services. The right product or managed service will help to empower patients and care professionals, reduce administrative burdens and support future development.
Given the unprecedented financial constraints at a time of rising demand, technology surely offers not only the opportunity to reduce the cost of services but, more importantly, fundamentally change the way we do things. From how we can personalise care to changing how we record, manage and access data. But how much change is really involved?
In the UK alone;
- 78% of consumers have access to a laptop and 72% use a smartphone (Ofcom; The Communications Market Report: International, 16 Dec 2017),
- On average we spend 66 hours a month browsing on a smartphone (comScore Mobile Metrix August 2016), and;
- 15million of us will even disrupt our sleep patterns to check for messages/notifications (Deloitte Survey September 2016).
Mobile phone and internet usage will continue to steadily rise for the foreseeable future with increases typically driven by both younger children and those aged 55-64. This surely presents the ideal opportunity to be able to reach our intended audience in a medium that is not only familiar but highly accessible. Mobile applications in the healthcare industry are already making huge differences to improve patient efficiency through:
- appointment calendars and communications
- medical information references instantly giving doctors all the condition and treatment information they need
- patient examination technology to improve exams
- supporting diagnosis
- patient monitoring
This is not to say such developments have no drawbacks; given the recent cyber attacks on the NHS and the volume of personal and sensitive data, security must be of the utmost importance. In addition to this, the transition to mobile usage for some aspects of care can potentially diminish the human touch element and the development of a patient-doctor relationship which is undeniable. As with a lot of technological advances, they rarely beat the real thing, but, given the hard-line NHS efficiency savings plans and the fact a lot of independent-patient models are already happening, it’s hard to find any other conclusion.
That’s why at Clarity we know we’re doing all we can to not only ensure our technology solutions; Clarityroster, Claritystaffbank and Clarityagency, are all highly intuitive, integrated and secure but that there is also support from our mobile application, Claritystaffbank (available now on both the Play and App Store). Our mobile application’s familiar interface will provide our users a flexible alternative to register with their staff bank, manage availability, review shifts, submit timesheets & expenses and download invoices.
So as much as we don’t want to disrupt your sleeping pattern, it’s great to know that our technology and innovation can help drive our industry forward and make the lives of health care professionals that much easier.